At HNA Gifting, we are dedicated to providing a seamless and transparent shopping experience, whether you choose to have your products delivered to your doorstep or pick them up in-store. Please review our shipping and pickup options below:

Shipping Providers: We partner with leading courier services, including Bluedart, Delhivery, Ekart, and other reliable carriers, to ship products across India. This ensures timely and secure delivery directly to your location.

Shipping Timeframes:

• Processing Time: Once your order is placed, we begin processing it immediately. Our standard processing time is 2-3 business days, depending on the level of customization required. Please note that highly customized products may take longer to process, and we will keep you informed of any changes to the timeline.
• Shipping Duration: After processing, your order will be dispatched. Delivery typically takes 2 to 6 business days, depending on your location within India.

Shipping Costs:

• Shipping costs will be calculated at checkout based on the weight of the items and the delivery location. We strive to keep our shipping charges reasonable while ensuring reliable service.

Order Tracking:

• Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey. You can use this tracking number on the respective courier's website to check the status of your delivery.

In-Store Pickup:

• We also offer the convenience of in-store pickup. If you prefer to collect your order directly from our store, simply select the in-store pickup option at checkout. Once your order is ready, we will notify you via email or phone. Please bring a valid ID and your order confirmation when picking up your items.

Shipping Restrictions:

• Currently, we ship only within India. We are working towards expanding our services to other regions in the future.

Customer Support:

• If you have any questions or concerns regarding your order, please do not hesitate to contact us. You can reach our customer support team at 7999711499 or via email at heddnage@gmail.com. We are here to assist you and ensure a pleasant shopping experience.

Thank you for choosing HNA Gifting. Whether you opt for home delivery or in-store pickup, we look forward to serving you with the highest level of care and precision.