Privacy Policy

HNA Gifting Privacy Policy

At HNA Gifting, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping and billing address, and payment details.
  • Browsing Information: We collect information about your interactions with our website, including your IP address, browser type, referring/exit pages, and the pages you view on our site. This helps us improve your experience and optimize our website.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and provide personalized content and advertisements.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including shipping, billing, and order confirmation. This information is essential for us to provide the products and services you request.
  • Customer Support: We may use your information to respond to your inquiries, provide customer support, and communicate with you about your orders or any issues related to your experience with us.
  • Marketing: With your consent, we may use your information to send you promotional emails about our products, special offers, and updates. You can opt out of receiving these emails at any time by clicking the unsubscribe link in the email.
  • Website Improvement: We use browsing information and cookies to analyze website traffic, improve our website’s functionality, and tailor our content and advertising to better suit your preferences.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting our business. These providers are obligated to protect your information and use it only for the services they provide to us.
  • Legal Obligations: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including SSL certificates, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access and Correction: You have the right to access and correct any personal information we hold about you. If you need to update your information, please log in to your account or contact us directly.
  • Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will notify you by email or through a notice on our website if the changes are significant. Your continued use of our website after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting HNA Gifting with your personal information. We are committed to safeguarding your privacy and ensuring a safe and enjoyable shopping experience.